Skip to content
English
  • There are no suggestions because the search field is empty.

How do I report a buyer for dishonest or bad behavior?

Learn how to handle buyer misconduct on TellTail, including reporting bad actors, rude or harassing behavior, and dishonest interactions.

Overview

TellTail is a curated, trust-based platform where all buyers are verified before being matched.

Unless otherwise noted, verification includes email verification and sometimes phone number verification (SMS) to prove that buyers are real humans.

While most interactions are respectful, there may be rare cases of disrespectful buyers or bad actors posing as buyers. This article explains when and how to report misconduct, and how to protect yourself.

What Counts as Buyer Misconduct?

You should report a buyer if they:

  • Use disrespectful, aggressive, or inappropriate language.
  • Provide false or misleading information about their intentions.
  • Attempt to negotiate dishonestly or pressure you unfairly.
  • Request personal, financial, or banking information.
  • Show signs of being a scammer (e.g., asking you to send money, offering to overpay, or insisting on unusual payment methods).

Protecting Yourself

  • Never send money to buyers. Legitimate buyers are purchasing puppies, not requesting breeder payments.
  • Never share banking or sensitive financial details with a buyer.
  • Only accept payments through secure, established methods you trust.
  • If something feels “off,” pause communication and contact TellTail Support.

Steps to Take if Misconduct Occurs

1. Stay Professional

  • Do not argue or escalate.
  • Keep communication factual and brief.

2. Document the Interaction

  • Save emails, screenshots, or message logs.
  • Clear evidence helps us act quickly.

3. Report to TellTail Support

  • Email hello@telltail.com with the buyer’s details and evidence.
  • Our team will review and, if necessary, suspend or remove the buyer.


Important Notes

  • All TellTail buyers are real people who verify their email (and sometimes phone number) before being matched.
  • A lack of response or slow replies is not misconduct — it’s a normal part of buyer variability.
  • Misconduct refers specifically to dishonest or disrespectful behavior.


Key Takeaway

Most TellTail buyers are respectful and genuine. If you encounter misconduct or a potential bad actor, never send money or banking details, remain professional, document the situation, and report it to TellTail Support. We will take action to keep the community safe and trustworthy.